Terms of service
These Terms of Service ("Terms") govern your use of the Hydria website at https://hydrialife.com and any purchases you make through it. By accessing our site or placing an order, you agree to these Terms. Please read them carefully. Nothing in these Terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015.
About us
This website is operated by Troy Trading Global Limited (trading as Hydria Life), a company registered in England & Wales, United Kingdom, company number 16905176, registered office 101 New Cavendish Street, 1st Floor South, London, W1W 6XH, United Kingdom. Throughout these Terms, "we", "us", and "our" refer to Troy Trading Global Limited trading as Hydria Life. You can contact us at support@hydrialife.com.
Eligibility
By using this site, you confirm that you are at least 18 years old, or that you are using the site under the supervision of a parent or guardian. You agree not to use our products or services for any unlawful or unauthorised purpose.
Products and pricing
We make every effort to display our products and their prices accurately. Colours and details may vary slightly depending on your device. All prices are shown in the applicable currency and include or exclude taxes and shipping as indicated at checkout. We reserve the right to correct any errors, change prices, or refuse or cancel an order where a pricing or product error has occurred.
Orders and acceptance
Your order is an offer to buy. A contract is formed only when we send you an email confirming that your order has been dispatched. We reserve the right to refuse or cancel any order, including where stock is unavailable or where we suspect fraud.
Payment
Payment is taken at the time you place your order. We accept the payment methods shown at checkout. You confirm that you are authorised to use the payment method provided.
Returns, refunds and cancellations
Your rights to cancel, return, and obtain refunds are set out in our Returns Policy, which forms part of these Terms. Please refer to that policy for full details.
Intellectual property
All content on this website, including text, images, logos, and designs, is owned by or licensed to Hydria and is protected by intellectual property laws. You may not copy, reproduce, or use any content without our prior written permission.
Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of our site or products. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.
Governing law
These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to these Terms
We may update these Terms from time to time. The version published on this page at the time you place an order will apply to that order.
Contact us
If you have any questions about these Terms, please contact us at support@hydrialife.com.
About this store
The Hydria Life brand and website (hydrialife.com) are operated by Troy Trading Global Limited, an independent company. Troy Trading Global Limited has acquired certain intellectual property and stock formerly owned by Hydrea Life Limited, which is now in liquidation. Troy Trading Global Limited is a separate legal entity and has not assumed responsibility for historic guarantees, warranties, refunds, replacements, complaints or liabilities relating to products sold by Hydrea Life Limited before liquidation. All orders placed through this website are fulfilled by Troy Trading Global Limited using current stock.