Welcome to hydria support

Most hydria fountain issues can be resolved with ellie our bot.



How to set-up, use and care for your hydria


Troubleshooting, shipping and returns

General information

Here at hydria we are doing everything we can to reduce waste in our products and packaging. Where possible our packaging is made from recycled material and our outer boxes are made from high quality cardboard ready to be repurposed for a longer useful life, when the time comes these are recyclable too. Our products are made from durable ABS plastic and designed to last, please contact us via our website to find out more about maintenance to ensure your hydria product lasts for years to come.

Yes! We are working on some amazing products now and will be launching them soon - sign up to our newsletter for the latest updates.

We are currently only selling the hydria kit and figurines but we have big plans for the future! Sign up to our newsletter for the latest updates and discounts. For great creative ideas on how to decorate your hydria check out our Creative, Facebook and Instagram pages and subscribe to our newsletter in the foot of this page.

Working with us

If you would like to know more about upcoming opportunities at hydria then please message our team support@hydrialife.com 

Message our team support@hydrialife.com 

Message our team support@hydrialife.com 

Message our team support@hydrialife.com 

The best ideas come from our customers. If you have one please message our team support@hydrialife.com 

Discounts & payment

Yes. Please contact us with proof of occupation at support@hydrialife.com or contact us here.

All our payment options are displayed at check out. 

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