CARING FOR YOUR HYDRIA
Your hydria cleaning kit includes a cleaning cloth, a brush, a spare filter and a drawstring bag to store cleaning tools.
How Often Should I Clean My Fountain?
Clean your hydria, including the water pump, at least once every month. To clean, drain your water pool and scrub the water pool and decorative tray thoroughly with warm water and mild detergent.
How do I re-charge and/or clean hydria without taking the decorations off?
Unless you glue down your decorations some disruption is likely although Hydria is designed so any decorations you have placed on the display plate do not need to be removed to access the fountain pump inside. Simply use the finger grip holes around the edge to gently lift off the plate and place on a flat surface whilst you clean the bowl and the hydria smart fountain inside.
How often do I need to refill my hydria?
Evaporation due to warm weather or water escaping due to choice of fountain head in windy conditions may mean that you need to occasionally refill your hydria.
How do I refill my hydria?
Carefully pour clean fresh water through the aperture in the centre of the decorative plate and fill to the level of the decorative plate.
My water flow has dropped slightly, what do I do?
Usually this is because your water (pressure) level has dropped and is a sign that you need to top up your water.
How should I store my remote?
Always store in a dry place indoors. We have provided a small velcro patch to help keep the remote in one place! Stick the velcro patch somewhere you won’t forget it.
Is the Remote waterproof?
No. Avoid exposure to water and ensure your hands are dry before using it. Please use the provided waterproof case for the remote at all times.
What should I do if my mosaic tiles are coming off?
1. Clean the surface where the tiles were removed. Make sure to remove any old adhesive, dirt, or debris. A clean surface ensures better adhesion.
2. Use a suitable high-strength, waterproof adhesive to repair the mosaic tiles.
3. Let the adhesive dry according to the manufacturer’s instructions.
Is there a risk of Legionnaires' Disease associated with Hydria?
The risk of Legionnaires' Disease associated with Hydria water features is inherently low. Legionnaires' Disease is primarily linked to larger, complex water systems often found in commercial buildings. Hydria, designed for home and garden use, is straightforward to maintain. To further minimize any potential risk, we recommend following our provided cleaning and maintenance instructions. By adhering to these guidelines, you can confidently enjoy your Hydria fountain while taking proactive measures to prevent Legionnaires' Disease. Your health and safety are of paramount importance to us, and we're here to support you in maintaining a safe and enjoyable water feature experience. Read more about Legionnaires' Disease here